Welcome to the 'www.drbragi.co.uk' website (the 'website'). This website is operated by Hekate Limited, Registration number 12623070, registered office 26 High East Street, Dorchester, Dorset, DT1 1EZ,  United Kingdom (or ‘us’ or ‘we’). Hekate Limted is an exclusive distributor of DrBRAGI skincare in the United Kingdom and Republic of Ireland.  If you want to ask us anything about these terms & conditions or if you have any comments on or about our website, please email us at info@drbragi.com.

These terms & conditions incorporate our privacy policy and set out the basis on which you can visit and use the website. Please read them carefully as they contain important information.

OWNERSHIP OF RIGHTS

All rights, including copyright, on this website are owned by or licensed to Nordic Skincare Company ehf., the owner of DrBRAGI skincare brand.  Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute, or post anything on this website for any purpose.

ACCURACY OF CONTENT

The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the colour of the products that appear on the website. To the extent permitted by applicable law, Hekate Limited and/or Nordic Skincare Company ehf. disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services, or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.

PRICES

All prices shown are including UK VAT.  

AVAILABILITY

All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the products you have ordered are not available.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone. Our acceptance of your order will take place upon dispatch of the product(s) ordered. If you require any information concerning your order please email us at shop@drbragi.com

PAYMENT

Payment can be made by any of the following methods: Visa, Mastercard, Electron, Solo, JCB, or PayPal. Payment will be debited and cleared from your account at the point at which your order is dispatched. You confirm that the credit or debit card being used is yours. Please note that all credit/debit card holders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Hekate Limited, we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you. Risk in the merchandise transfers to you upon delivery.

LEGALLY BINDING CONTRACT

Please remember that when we accept your submitted order for merchandise on this website, there will be a legally binding contract.

CANCELLATION RIGHT

Under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened, and unused condition. For further details of how to return merchandise please see our returns policy and procedure. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the merchandise to us. You can submit your cancellation notice by email to our head office at info@drbragi.com or in writing to:

DrBRAGI C/O Hekate Limited
26 High East Street, Dorchester, Dorset DT1 1EZ, United Kingdom.

Your statutory rights are not affected.

RETURNS

DrBRAGI hopes that you will be delighted with your order. If, however, you are not completely satisfied please return it in its original condition within 28 days of purchase with proof of purchase for a refund or exchange.

COOKIES

A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognise and tailor our site to you and it won’t harm your computer.

Opting Out of Cookies

If you prefer, you can restrict, block, or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store.

Which Cookies Do We Use?